Legal
The legal library
Written to be read. Each document opens with a plain-language summary before the formal wording.
These documents are drafted templates prepared for this product and should be reviewed by qualified legal counsel in your jurisdiction before being relied upon commercially. They describe our intended practices honestly and do not assert certifications we do not hold.
Privacy & Data
Privacy Policy
What we collect, why we collect it, how long we keep it, and the rights you have over it.
Updated 2026-07-01
Cookie Policy
The cookies and local storage we use, which require consent, and how to change your choices.
Updated 2026-07-01
Data Processing Agreement
Controller and processor obligations for business customers under GDPR Article 28.
Updated 2026-07-01
Data Retention Policy
How long each category of data is kept and why.
Updated 2026-07-01
Data Deletion Policy
What happens step by step when you delete your account.
Updated 2026-07-01
Children's Privacy
Age requirements and how we handle accounts belonging to minors.
Updated 2026-07-01
Third-Party Services
The subprocessors and vendors involved in delivering the service.
Updated 2026-07-01
Commercial
Terms of Service
The agreement between you and us covering accounts, acceptable use, payment, liability, and termination.
Updated 2026-07-01
Refund Policy
When you can get money back, how to request it, and how long refunds take.
Updated 2026-07-01
Cancellation Policy
How to cancel, what happens to your data, and when access ends.
Updated 2026-07-01
Billing Policy
Billing cycles, taxes, invoices, failed payments, and currency.
Updated 2026-07-01
Subscription Terms
Plan entitlements, usage limits, fair use, and how limits are enforced.
Updated 2026-07-01
End User License Agreement
The licence covering your use of the SYNTHESIS CYBER client applications.
Updated 2026-07-01
Usage & Conduct
Acceptable Use Policy
What you may not do with the service, and how we respond to violations.
Updated 2026-07-01
Community Guidelines
How to participate in our forum, feature requests, and support channels.
Updated 2026-07-01
Disclaimer
The limits of what our content and tools can do for you.
Updated 2026-07-01
Intellectual Property
Copyright Policy
Our position on copyright, how we handle infringement claims, and repeat infringers.
Updated 2026-07-01
Trademark Policy
How our name and logo may and may not be used.
Updated 2026-07-01
DMCA Policy
Formal notice and counter-notice procedure for copyright claims.
Updated 2026-07-01
Intellectual Property Policy
Ownership of the platform, your content, and feedback you send us.
Updated 2026-07-01
Open Source Licenses
The open source software we build on and the licences that govern it.
Updated 2026-07-01
Platform
Accessibility Statement
Our accessibility target, known gaps, and how to report a barrier.
Updated 2026-07-01
Security Policy
The controls we operate and the commitments we make about them.
Updated 2026-07-01
Responsible Disclosure Policy
How to report a vulnerability safely, what is in scope, and what you can expect from us.
Updated 2026-07-01
AI Usage Policy
Where AI is and is not used, and what we never send to a model.
Updated 2026-07-01